Caring for Disabled Staff Members

September 21, 2023

Supporting an employee who has become disabled is an important responsibility for employers. As always a lawyer can advise or if you are an FSB member, you can get free advice from the helpline.

Your member of staff may find useful information from the following site:

Here are some steps you can take to ensure that your disabled staff member is treated with fairness and provided with the necessary accommodations:

  1. Medical Documentation: Ask the employee for medical documentation that outlines the nature of their disability and any limitations it may impose on their ability to perform their job. This information will help you make informed decisions about accommodations.
  2. Open Communication: The first step is to have an open and honest conversation with the disabled employee. Ask them about their needs and how their disability may affect their work. They may have information from their GP or occupational health advisor which can help.
  3. Legal Obligations: Most countries require employers to make reasonable changes to allow staff to continue to work such as different start/finish hours, duties, or workspace to make the job more accessible. If your employee can work from home where the necessary steps have been taken to cater for their disability, this would work well.
  4. Training and Awareness: Provide training to all staff about disability awareness and anti-discrimination policies. This can help create a more inclusive work environment and reduce potential discrimination.
  5. Job Redesign/Reassignment: If necessary, you might need to redesign the employee’s job to better match their abilities and limitations. This could involve restructuring tasks or responsibilities or moving them to a different role.
  6. Regular Check-Ins: Maintain regular communication with your employee to ensure that their needs are being met and that the changes you have implemented are working.
  7. Respect Their Privacy: It is really important to respect your employee’s privacy and confidentiality regarding their disability. Only share information on a need-to-know basis.

Remember that every situation is unique, and the specific accommodations and support required may vary. It’s essential to approach each case individually and with empathy, and to consult with HR professionals or legal experts as needed to ensure compliance with relevant laws and regulations.

Supporting disabled employees not only fulfils your legal obligations but also fosters a more inclusive and diverse workplace culture.

Never forgetting that carrying on working may help with their any stress or mental problems they may have in learning to cope with their recent disability. In so doing, you are assisting them in rebuilding their life and confidence.



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