The CRM Conundrum: Why Does Booking a Chat Sometimes Feel Like Signing Away Your Data?

You know the drill. You’re trying to set up a perfectly innocent video call, perhaps with a new service provider, a coach, a consultant, or someone you just met on a network group, and everything’s going swimmingly until you hit that one dreaded field. “Please enter your mobile number.” Wait, why? We’re doing a Zoom […]

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Digital Dummies: How Tech Is Turning Our Kids Into Thumb-Sucking Zombies

Once upon a time, a dummy was something you gave a baby to stop it screaming in the supermarket. Now, we’ve handed out the adult equivalent, only this one comes with notifications, facial recognition and a subscription fee. We cradle our phones, stroke them, soothe ourselves with the glow of a screen. If you want […]

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Saturday Sounds: 21st June 2025

Have you ever reached for your phone just moments before a message flashes on the screen? Or felt a quiet unease tug at your chest, only to learn later that something was wrong? These moments defy logic. They arrive without explanation, uninvited yet undeniable. They are the heartbeat of something called emotional resonance, and science […]

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You’re Not the Customer, You’re the Commodity

There’s a saying that’s crept into the modern lexicon with the same smug inevitability as a Facebook memory of a haircut you regret posting: if you’re not paying for the product, you are the product. It’s the kind of phrase people like to quote over coffee as though they invented it, usually after deactivating their […]

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Why Are People Adding Randoms on Social Media?

You’re halfway through your coffee, minding your business, and suddenly: ping. A follow. A friend request. A connection invite on LinkedIn from someone you’ve never met, never worked with, and whose only visible skill seems to be breathing and uploading gym selfies. So what’s going on? Why do people randomly add strangers online? Are they networking? […]

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